Last updated: June 2025

Privacy Policy

Plain-English explanation of how SellNowz handles your data.

1. Who We Are

SellNowz is a global online store builder that allows sellers to create online stores and accept payments from customers using their own chosen payment methods.

2. What Data We Collect

  • Account data: email address, store name, and store description.
  • Payment data: SellNowz processes its own subscription, live minute, and AI credit payments via Stripe, which handles that card data — we never see or store it. Seller product payments are handled directly by each seller through their own payment provider, so SellNowz never sees that payment data either.
  • Product data: product names, descriptions, prices, and images uploaded by sellers.
  • Order data: buyer email addresses, order amounts, and order dates.
  • Technical data: IP address, browser type, device type, and basic usage analytics.

3. How We Use Your Data

  • To provide and operate the platform
  • To process subscription payments
  • To send order confirmation emails
  • To send platform updates and important notices
  • To improve our service
  • To comply with legal obligations

4. Payment Processing

SellNowz's own subscription, live minute, and AI credit payments are processed by Stripe, Inc. We do not store any payment card information. Seller product payments are handled directly between buyers and sellers through the seller's chosen payment provider. By using SellNowz, you also agree to Stripe's Privacy Policy at https://stripe.com/privacy.

5. Data Sharing

We do not sell your personal data. We share data only with:

  • • Stripe — for SellNowz subscription, live minute, and AI credit payments
  • • Email delivery providers — to send transactional emails
  • • Where required by law

6. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand how the platform is used. You can disable non-essential cookies in your browser settings.

7. Data Retention

We retain your data while your account is active. You may request deletion of your account and data by emailing support@sellnowz.com.

8. Your Rights

You have the right to:

  • • Access the data we hold about you
  • • Correct inaccurate data
  • • Request deletion of your data
  • • Opt out of non-essential communications

Email support@sellnowz.com for any requests.

9. GDPR — EU and UK Users

If you are based in the EU or UK, you have additional rights under GDPR including the right to data portability and to lodge a complaint with your local supervisory authority.

10. Children's Privacy

SellNowz is not intended for users under the age of 16. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this policy from time to time. We will notify users of significant changes by email.

12. Contact

For any privacy questions, please email us at support@sellnowz.com.